Privacy Policies

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This website is operated by IFEI M Sdn. Bhd., a company incorporated in Malaysia with its registered address at No 9, Jalan Eko Perniagaan 2/8, Taman Eko Perniagaan, Kampung Baru Sri Aman, 81300 Johor Bahru, Johor (hereinafter referred to as "IFEI", "we", "us", or "our").

This Privacy Policy outlines how IFEI collects, uses, discloses, and protects the personal information you provide to us through our website, mobile platforms, and in physical stores. By accessing our platforms or providing personal information to us, you agree to the practices described in this Privacy Policy.

1. What This Privacy Policy Covers

This policy applies to all personal information collected by IFEI through online channels (such as our website and mobile application), in-store interactions, or during events organized by us. “Personal Information” refers to any data that can identify you directly or indirectly, such as your name, email address, phone number, and purchase history.

This Privacy Policy does not apply to third-party websites that are linked to or from our website. We are not responsible for the privacy practices or content of those external sites.

2. Information We Collect

We may collect the following categories of personal data:

When you register or interact with us:

  • Full name
  • Email address
  • Mobile number
  • Mailing address
  • Date of birth
  • Gender

When you use our website or app:

  • IP address
  • Browser/device type
  • Pages visited
  • Location data (if permission granted)
  • Cookies and usage data

When you make a purchase:

  • Order history
  • Payment information (processed securely via third-party payment gateways)

We do not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.

3. Additional Terms

  1. Points are not exchangeable for cash.
  2. Redemption is only valid while points are still active. Expired points will not be reinstated.
  3. Ifei M Sdn. Bhd. reserves the right to update or modify the redemption system, items, and point structure due to system maintenance, inventory, or campaign adjustments — without prior notice.
  4. Members are responsible for ensuring that their personal information is accurate and up to date. Please notify our customer service of any changes. Ifei will not be responsible for losses due to outdated or incorrect member data.
  5. This point and membership system is shared across IBEUATE and IFEI platforms. Points and membership tiers are synchronized between both platforms.
  6. Ifei M Sdn. Bhd. reserves the right to suspend or terminate accounts, and cancel points or membership status in cases of abuse, fraud, or suspicious activity, without prior notice.

4. How We Share Your Personal Information

IFEI may disclose your information under the following circumstances:

  1. To service providers assisting us with payment processing, logistics, IT support, marketing, etc.
  2. To our affiliated companies, subsidiaries, or business partners.
  3. When required by law or governmental authorities.
  4. To protect our rights, property, or safety and that of our users or others.

We do not sell or rent your personal data to any third parties.

5. How We Protect Your Information

As we may use service providers based outside Malaysia, your personal data may be transferred to and processed in other countries. In such cases, we will ensure that appropriate safeguards are in place to protect your data.

6. How We Protect Your Information

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or data storage system can be guaranteed to be 100% secure..

7. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information
  • Withdraw consent for processing (where applicable)
  • Delete your account and personal data (subject to applicable legal retention requirements)
  • Opt-out from receiving marketing communications

You can exercise these rights by accessing your user account or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings.

9. Contacting Us

If you have any questions about our Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: ifeiifei418@hotmail.com

Phone: 018-5779896

Address: No 9, Jalan Eko Perniagaan 2/8, Taman Eko Perniagaan, Kampung Baru Sri Aman, 81300 Johor Bahru, Johor

10. Changes to This Privacy Policy

IFEI reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.